Frequently Asked Questions

1. What is Aesthetic Ops OS and how does it help my med spa?

Aesthetic Ops OS is a complete documentation and operations system for med spas and aesthetic practices. It includes ready-to-use intake forms, treatment consents, aftercare instructions, SOPs, checklists, staff training tools, and AI-powered customizer prompts.

Designed specifically for injectors, estheticians, and med spa owners, it helps you improve compliance, streamline operations, reduce staff errors, and elevate your client experience with professional, consistent documentation.

2. Who is Aesthetic Ops OS designed for?

Aesthetic Ops OS is built for:

  • New med spas opening their first location

  • Injectors transitioning from mobile to brick-and-mortar

  • Clinic managers upgrading outdated forms

  • Practices expanding from solo provider to multi-staff operation

  • Aesthetic entrepreneurs who want a turnkey operations system

If documentation feels scattered, inconsistent, outdated, or hard to train on, this system solves it immediately.

3. What’s included in the Aesthetic Ozs Starter Pack?

The Starter Pack includes 16 essential, professionally designed PDFs, including: patient intake, core consents, aftercare instructions, key SOPs, opening/closing checklists, and staff training guides.

These are ready to download and use instantly — perfect for newly launched or rapidly growing med spas that need compliant, beautiful documentation without the complexity of custom editing.

4. What’s the difference between the Starter Pack and the Master Edition?

The Starter Pack includes 16 ready-to-use PDFs.

The Master Edition includes all 24 documents, plus editable versions in Canva, Google Docs, and Word.

This allows you to fully customize branding, tone, policies, workflows, and clinic-specific details — giving your med spa a personalized, professional operations system.

5. Will the digital Aesthetic Ops OS platform replace the PDFs?

The Digital OS (coming soon) will allow you to:

  • Collect patient intake digitally

  • Capture consent signatures electronically

  • Automate aftercare delivery

  • Store client files securely

  • Give staff access to SOPs and checklists

  • Track KPIs and treatment logs

  • Manage compliance and documentation in one place

Your PDF library will remain yours forever — the digital OS is simply an advanced upgrade for clinics ready to fully systemize.

6. Are these forms legally compliant?

Aesthetic Ops OS provides professionally written, medically aligned templates designed for best practices in aesthetic medicine.

Every med spa should still review documentation with their medical director or attorney to ensure state-specific compliance — but these forms give you an exceptionally strong, industry-standard foundation.

7. Can I use these forms for multiple providers or multiple locations?

Yes. Once you purchase the Starter Pack or Master Edition, your clinic may use the documents internally across your team and locations (same business entity).

If you operate multiple businesses, each one will require its own license.

8. Do you offer customization services?

Yes. For clinics that want fully branded, hyper-personalized documentation, you can add our customization service at checkout.

We will apply your exact brand (logo, colors, typography), adjust policies and workflows, refine language, and deliver a polished documentation system unique to your med spa.

9. How quickly can I use the documents after purchasing?

Instantly. Once you purchase, your files download immediately. If you purchased the Master Edition, editable links are emailed directly to you so you can begin customizing within minutes.

10. Can I brand the forms with my logo and colors?

Yes. The Master Edition includes fully editable Canva and Google Docs files, allowing you to add:

  • Logo

  • Brand colors

  • Unique fonts

  • Provider bios

  • Additional disclaimers

  • Clinic policies

You can tailor the documentation to your exact brand voice and workflow.

11. How often is the documentation updated?

We update documents whenever aesthetic industry standards, treatment requirements, or compliance recommendations change.

Master Edition owners receive future updates at no additional cost.

12. What payment options are available?

We accept credit/debit cards, Apple Pay, Google Pay, and offer payment plans on premium tiers. Clinics needing invoicing may contact us for custom arrangements.

13. Does Aesthetic Ops OS work internationally?

Yes — the frameworks, consent structures, and SOP templates are globally relevant.

For legal compliance, we recommend international clinics review content with local counsel to ensure regional requirements are met.

14. What if I already have some documentation?

You can replace or supplement your existing forms. Most med spas use Aesthetic Ops OS to:

  • Standardize their documentation

  • Rebrand outdated forms

  • Improve client experience

  • Reduce risk & inconsistency across staff

  • Upgrade clinic professionalism

Think of this as your new, unified operations foundation.

15. How does this help staff training and onboarding?

Consistent SOPs, checklists, and staff guides dramatically reduce training time and errors.

New hires know exactly:

  • How patients should be welcomed

  • How treatment rooms should be prepped

  • How workflows must be executed

  • Who is responsible for what

This improves consistency, efficiency, and patient experience.

16. Can solo injectors use this system?

Absolutely — most solo injectors struggle with documentation the most.

Aesthetic Ops OS gives you everything you need to operate like an established clinic from day one.

17. Do I need the full Master Edition if I’m just starting out?

If you’re brand new, the Starter Pack gets you running immediately.

If you want your own branding, custom policies, custom disclaimers, and editable documents, the Master Edition is the better long-term investment.

18. When will the Digital OS launch and how much will it cost?

The Digital OS (Aesthetic Ops OS Platform) is scheduled for early access in 2025.

Pricing will include flexible monthly or annual plans, with discounted early-adopter pricing for existing customers.

19. Can these documents be used on iPads or digital signature apps?

Yes. PDFs can be used with GoodNotes, Notability, SignWell, Jotform, or EHR platforms that accept form uploads.

20. Does this replace my EHR or EMR?

Not entirely. This replaces your documentation system, not your charting system.

However, the upcoming digital OS will allow you to handle intake, consents, aftercare, SOPs, and staff workflows — significantly reducing your EHR dependence.